Privacy Policy
At Chronicle Film, we care deeply about protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when you visit our website or contact us.
Who We Are
Chronicle Film is a documentary filmmaking service based in the United Kingdom, creating bespoke memoir and legacy films for individuals and families.
If you have any questions about this policy or how your data is handled, you can contact us at:
What Information We Collect
We may collect and store the following information when you use our website or contact us:
Your name
Email address
Phone number
Any information you provide through contact forms or enquiries
Information related to your project or family story
Website usage data (such as pages visited or browser type)
We only collect information that is necessary to communicate with you or provide our services.
How We Use Your Information
We use your information to:
Respond to enquiries
Arrange consultations or bookings
Provide our filmmaking services
Improve our website and customer experience
Send occasional updates or communications (only if you opt in)
We do not sell your personal information to third parties.
Legal Basis for Processing
Under UK GDPR, we process your data on the following lawful bases:
Consent — when you voluntarily contact us or opt into communications
Contract — when we need your information to provide agreed services
Legitimate interests — to improve our services and operate our business effectively
How Your Data Is Stored
We take reasonable steps to keep your personal information secure.
Your data may be stored securely through trusted third-party services such as:
Website hosting providers
Email providers
Cloud storage platforms
Project management or editing software
We only work with providers that we believe maintain appropriate security standards.
Cookies
Our website may use cookies or similar technologies to improve your browsing experience and understand website traffic.
You can usually control or disable cookies through your browser settings.
Third-Party Services
Our website may contain links to third-party websites or use embedded services such as:
Vimeo
YouTube
Instagram
Google Analytics
These services may collect information according to their own privacy policies.
Your Rights
Under UK data protection law, you have the right to:
Request access to your personal data
Request correction of inaccurate information
Request deletion of your data
Withdraw consent at any time
Object to certain uses of your data
To exercise any of these rights, please contact us at chroniclefilm1@gmail.com
How Long We Keep Your Information
We only keep personal information for as long as reasonably necessary to:
Provide our services
Maintain business records
Meet legal or tax obligations
Project footage and materials may be retained longer unless otherwise agreed with clients.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact
If you have any questions about this Privacy Policy or your personal information, please contact: